New term for FSA's Independent Complaints Commissioner
3rd September 2007Sir Anthony Holland has been reappointed as the Independent Complaints Commissioner for the Financial Services Authority (FSA) for a second term, beginning on 3 September 2007.
Operating independently, the Complaints Commissioner is responsible for investigating complaints against the FSA, and plays a key role in ensuring the FSA's accountability under the Financial Services and Markets Act.
Sir Anthony is also Chairman of The Standards Board for England and a Member of the Board of the Pension Protection Fund. He is a former President of The Law Society, a former Principal Ombudsman to the Personal Investment Authority, and former Chairman of the Northern Ireland Parades Commission.
FSA Chairman Callum McCarthy said:
"Sir Anthony's experience and ability, both inside and outside the financial sector, along with his legal background means he brings specific expertise to the role of Independent Complaints Commissioner. Sir Anthony has ensured that the role plays a key part in ensuring the FSA's accountability and that his Office has maintained and will continue to maintain its independence and integrity."
The complaints arrangements deal with complaints made against the FSA by firms, consumers and other stakeholders. The Commissioner's remit includes the power to investigate allegations of mistakes and lack of care, unreasonable delay, unprofessional behaviour, bias and lack of integrity.
